Second Shift turns what your team already produces, notes, voice memos, and photos, into invoices, job records, and QuickBooks entries. Ready for your approval. Nothing posts until you say so.
When the job is finished, there's still a second pile waiting back at the office. And it eats hours that should be going somewhere else.
Your tech leaves notes. Someone has to read those notes and type them into QuickBooks, your CRM, or a spreadsheet. Every day. Every job. Over and over.
Notes get lost. Photos don't make it back. Voice memos sit on someone's phone. Getting everything into one place takes longer than the job itself sometimes.
The bottleneck is always the same: someone has to sit down and translate field data into billing data. When that person is busy, invoices wait. Cash flow suffers.
Manual re-keying means manual mistakes. Wrong hours, missed line items, parts billed at the wrong rate. These add up, and they come out of your margin.
Second Shift works with what your team already does. No new apps to learn. No process changes. Just the same notes, sent to a different place.
Notes, voice memos, photos, a text message. Whatever your team already produces at the end of a job. Second Shift accepts all of it.
The AI reads the input, pulls out the relevant details, and maps them to the right fields: hours, parts, job type, location, customer. The messy becomes clean.
A draft invoice, job record, or CRM entry shows up ready for your eyes. You see exactly what was generated and why. One click to approve, or a quick edit and approve.
Every time you fix something, Second Shift remembers it. Next week, the same type of job comes through cleaner. The system gets tighter without you having to do anything extra.
Second Shift pushes to your existing tools. No migration, no rip-and-replace.
QuickBooks Online
HubSpot, Jobber, ServiceTitan, and others
Google Drive, Dropbox, email
Text, voice memos, photos, email
We build to fit what you have
Every output from Second Shift is a draft. Nothing posts to QuickBooks, nothing updates the CRM, nothing goes to the customer until a human reviews and approves it.
This is not a workaround. It's built in on purpose. The approval step is how you keep control while still getting the time back.
And every time you correct something, that correction becomes a rule. Not a note. Not a reminder. A rule the system follows from that point forward.
Get Early AccessDraft generated. Second Shift reads the field notes and produces a clean draft. All fields populated, totals calculated, format matched.
You review. The draft lands in your queue. You read it, check it, make any changes. Takes about a minute per job.
You approve. One click. The record posts, the invoice sends, the CRM updates. Nothing moved before this moment.
Corrections stick. If you changed something, Second Shift remembers it. Next time, the draft comes through already right.
Tell us about your workflow. We'll figure out together whether Second Shift is the right fit and what it would take to get you running.